Privacy Policy

PRIVACY POLICY
Last updated: 21 May 2025

Pursuant to EU Regulation 2016/679 (GDPR), Legislative Decree 196/2003 and subsequent amendments, Hotel Sorriso Brenzone provides the following information on the processing of personal data collected through the website https://hotelsorrisobrenzone.com/.


1. Data controller

Hotel Sorriso Brenzone
Via Zanardelli, 26, 37010 Brenzone (VR), Italy
VAT number: 02544410232
CIN: IT023014A1L9YM8PJS
CIR: 023014-ALB-00009
Email: info@hotelsorrisobrenzone.com


2. Types of Data Collected

The site collects the following categories of data:

  • Browsing data: IP addresses, browser type, access times, pages visited, operating system.
  • Data voluntarily provided by the user: first name, last name, email address, phone number, data entered in contact forms, reservation or newsletter subscription.
  • Payment information (only if the site integrates an online reservation system).
  • Cookies and similar technologies: please refer to the Cookie Policy for more details.

3. Purpose and Legal Basis of the Treatment

Personal data are processed for the following purposes:

PurposeLegal Basis
Responding to requests via contact formsConsent of the data subject (Art. 6.1.a GDPR)
Manage reservations and availability requestsPerformance of a contract or pre-contractual measures (Art. 6.1.b GDPR)
Sending newsletters or promotional communicationsExplicit Consent (Art. 6.1.a GDPR)
Fulfilling legal obligations (billing, records)Legal obligation (Art. 6.1.c GDPR)
Site security, abuse preventionLegitimate interest (Art. 6.1.f GDPR)

4. Mode of Treatment

Data are processed using computer and paper-based tools, in compliance with the security measures provided by the GDPR. There is no automated decision making or profiling without consent.


5. Data Retention

Data will be kept for as long as necessary to achieve the purposes for which it was collected, and in any case:

  • Contact data: 12 months since last interaction
  • Reservation data: 10 years for tax purposes
  • Data for marketing: until consent is revoked

6. Communication and Dissemination of Data

Data may be disclosed to:

  • IT service providers and hosting
  • Email marketing providers (e.g., Mailchimp, Sendinblue)
  • Tax and legal advisors
  • Public authorities, in cases provided for by law

The data will not be disseminated.


7. Transfer of Data Abroad

Data are not transferred to countries outside the EU. If necessary, the Controller will ensure that appropriate protection measures are taken (e.g. Standard Contractual Clauses).


8. Rights of the Interested Party

As a data subject, you have the following rights:

  • Access to one’s own data (Art. 15 GDPR)
  • Rectification of data (Art. 16 GDPR)
  • Deletion (“right to be forgotten,” Article 17 GDPR)
  • Limitation of processing (Art. 18 GDPR)
  • Data Portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)
  • Revocation of consent, at any time (Art. 7.3 GDPR)
  • Complaint to the Data Protection Authority(www.garanteprivacy.it)

Inquiries can be sent to: info@hotelsorrisobrenzone.com


9. Cookie Policy

The site uses technical, analytical and profiling cookies (only if specified). For more details, see the dedicated Cookie Policy.


10. Changes to the Privacy Policy

This Privacy Policy may be subject to change. We recommend that you consult this page periodically.


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